Overview
What is GoToMyPC?
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
Great tool for business!
Retail Store Remote Access from Remote Office
GoToMyPC is the best!
Perfect solution for keeping employees that relocate
GoToMyPC allows businesses to be on the Go.
GoToMyPC is the best that I have used
Won't Be Without It!
My Most Essential App
KEEPS ME CONNECTED !
Can't function without it
Completely Satisifed!
Good Service Great Technical Support
GoToMyPC has made a big difference in my productivity. I travel a lot!!!!!!!!!
Great product!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Over-the-Internet remote session (72)9.696%
- Remote management of servers & workstations (46)9.090%
- Screen sharing (58)9.090%
- File transfer (69)7.676%
Reviewer Pros & Cons
Pricing
What is GoToMyPC?
GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Remote Administration
Remote administration software is used to control a computer from a remote location.
- 9Screen sharing(58) Ratings
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
- 7.6File transfer(69) Ratings
Securely exchange files with remote computer without having to use email or FTP.
- 9.9Instant message(18) Ratings
Ability for administrator to communicate via instant message with remote user.
- 8.6Secure remote access with Smart Card authentication(11) Ratings
Establish secure remote connection via Smart Card authentication and Smart Card logon.
- 8.7Access to sleeping/powered-off computers(41) Ratings
Remote access and troubleshooting of out-of-band computers.
- 9.6Over-the-Internet remote session(72) Ratings
Establish secure remote connection with computers outside the network firewall.
- 9.2Initiate remote control from mobile(45) Ratings
Mobile application for remote controlling computers from mobile device (iOS, Android)
- 9Remote management of servers & workstations(46) Ratings
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
- 8.6Remote Active Directory® management(21) Ratings
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
- 9.5Centralized management dashboard(24) Ratings
Dashboard to facilitate management of users, permissions, licenses etc.
- 10Session record(21) Ratings
Ability to record session for training purposes.
- 8.6Annotations(7) Ratings
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
- 9Monitoring and Alerts(16) Ratings
Monitor CPU usage, memory utilization to proactively address issues. Receive alerts indicating attention needed.
- 8.6Multi-platform remote control(22) Ratings
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is GoToMyPC?
GoToMyPC Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
GoToMyPC Video
GoToMyPC Competitors
GoToMyPC Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
GoToMyPC Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(130)Attribute Ratings
Reviews
(1-21 of 21)Great tool for business!
- Feel Confident of the security level to protect the data
- Allows complete access to my desktop applications and printing capability
- Help section has a lot of answers!
- Still trying to figure out the resolution - the app screens are magnified sometimes so it's difficult to see some of the options.
- I'm new to GoToMyPC so I'm sure a lot of my issues are lack of knowledge
Retail Store Remote Access from Remote Office
- Remote printing
- Quick troubleshooting access
- File transfers
- File transfer can be hard because you are dragging and dropping. It doesn't work sometimes
- Lower Pricing for small businesses
A lifesaver for helping technically challenged remote workers, and accessing office from home.
- Helping remote workers who are technically challenged, in particularly senior employees who have incredible knowledge and skills, but technically challenged on basic computer issues.
- Remote log-in from my home office on rural internet to my office location on fiber. I regularly log in for retrieval of digital assets, or uploading very large files that would take days on my home rural internet.
- Reliable connection
- Ability to reboot remotely
- Easy setup and maintenance - "install and forget" until you need it.
- Price is on the high side
- Remote mouse view is sketch
Twenty Years and Counting
During the COVID-19 pandemic, I have been able to work at home and stay safe. But I am also able to access our estimator's computer directly to download plans and leave note directly on his desktop because his computers at his homes are also running GoToMyPC.
I've been using GoToMyPC since I first discovered it over 20 years ago when we were still using dial up & before 'drag & drop" was available - it worked well then, and it's gotten better all the time.
- Let's me work from my actual office computer's desktop
- Transfers large files from one computer to another - fast
- Let's me access our other remote computers within my first remote access so I don't have to go back and forth between logins.
- A voice or video feature might be nice on occasion
- Printing doesn't work on all of my remote computers
- Mostly happy with everything
If you work on an ipad, it's not always the best unless you have a keyboard.
I can use it on my phone for quick references or to email a file from my office computer, but it's not the greatest way to use the service. Just a stopgap. I usually carry a Surface that works great for remomte work, but sometimes I only have my phone. At least I have access, but using the screen "mouse" on my phone is a pain.
If you carry a laptop with you and it's your main work computer, you wouldn't need this service.
On Vacation But Still Able to Get It Done!!!
- I can access the computer that I need.
- I have been able to access either of my 3 computers.
- I can print to my office computer or another printer.
- I would appreciate it if the price were lower.
Safe and secure while I travel
- Easy to learn how to use.
- Simple billing plan.
- Flexible when I need them to be.
- Re-establishing connection when on a weak wi-fi (hotel?) is troublesome.
- Sharing account access is odd.
- Is there an Orientation video for users new to GoToMyPC? There was not one when I signed up.
I Have Used GoToMyPC for Over 20 Years and Love It!
- Connect me to my office
- Very easy to use
- Excellent file transfer
- Remote printing
- I have not run across anything I think needs fixing
When I Go To My PC I....
- Speed between computers is fast.
- Allowing login information to be saved saves me time and hassle (I'm all about that).
- I wish the PC I'm viewing's screen was larger. My laptop is 17" but using GoToMyPC cuts a narrow around the computer screen I'm viewing, and I'm constantly moving multiple windows to work and see them all.
- It's pretty spendy. Remote workers are ever more the norm, but at nearly $1000 a year per user, I don't think we can justify the time savings - particularly when Google Meeting or Zoom or Facebook meeting are available.
GoToMyPC - worth the price
- remote printing
- completely scalable screen size
- smooth dual screen usage.
- Popups for additional services or products that are hard to get rid of
- inability to scroll to the bottom of a screen when not using [the] actual size and the target monitor is a vertical display
GoToMyPC lets me go to work!
- Connecting me to desktop files
- Allows me to switch between screens
- Easy to cut and paste information from a desktop document to a cloud document
- Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
- The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
- Easier way to print documents to printers not connected to the computer being accessed.
I find it harder to work on design projects utilizing GoToMyPC due to the lag time during the design process. I have learned to work around the issue, and find that I will schedule design work while I am in the office and minimize the amount of time I work on these projects from my home office. All in all, it is worth the time I spend working on design projects from home if that means I have billable hours.
Connects well and is pretty stable
- connects well
- remembers login info
- notifies when connection bad and keeps working best it can
- i can't add more computers because it costs nearly $800 for only 2 computers
- account and settings are hard to navigate but please don't mess them up further with site redo
You can hang your hat on GoToMyPC
- Connection speed was always good.
- Reliability. We rarely had an occasion where GoToMyPc didn't connect.
- Customer support has always been prompt and thorough.
Happy customer
- Access my desk computer while away from the office
- Reasonable expense given the benefit
- Secure connection gives me confidence
- Bigger fonts/ screen viewing
- Training session/ video for new user
- Simpler login process
A retail store has great experience with GoToMyPC
- Security
- Easy to access
- Rarely unavailable
- The GoToMyPC printer— it does not seem to work smoothly.
Good Remote Access
I am very pleased with the speed of connection and the ease of logging in offered by GoToMyPC. This service is a great tool for remote computer connecting. I would recommend it. Glad I have this software.
- Easy setup and connectivity
- Good support if there is an issue with software
- Reasonable price
- I really have no complaints
- Does what I use it for well
Take your desktop with you!
- Remote access of information.
- Remote access of applications.
- Streamline the login process.
- Streamline the installation process.
Connect anywhere with GoToMyPC and become proactive
- Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
- You can perform your workflow and labor task with flexibility
- Very cheap monthly fee, for a great service and software.
- Sometimes the consistency in the connection might lag and create some errors.
- Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
- If connecting from home, it will take a lot of your data and might slow other devices connections
I do not think GoToMyPC is suited for meetings of conference calls. We have tried it and it failed. The execution of a meeting with this software might confuse and can be trouble if using it as a presentation screen.
GoToMyPC review
- Easy access to data on desktops or shared servers in an office
- Syncing data between laptops and desktops
- Running applications off a more powerful desktop/server while in the field
- Add an auto-data sync option
- Better screen resolution
The number 1 remote support tool!!!
- I use this on my work laptop, this enables me to never take my laptop home with me. I can connect to my work laptop from home, and work as if I am sitting at my desk by accessing network file shares and even print to the office printer.
- I have used other products for remote access, but GoToMyPc is by far the best for performance and ease of use. You notice virtually no machine performance when connecting remotely, unlike other products that at time can cause your machine to feel some performance lag.
- File Transfers are as easy as a few clicks. It's quick and simple, very user friendly.
GoToMyPC, best remote tech support and training alternative
- Works seamlessly in different networks regardless of the network security and normal protection software used in the education field, as content filters and Firewalls.
- The ability of transferring files between computer and having full control of the resources at the host receiving side is a great plus.
- The ease of installation and activation is one of the more appreciated features, mainly because does not require a high level of expertise, pretty straightforward.
- The platform is really secure and connection problems or slow connections are non-existent.
- Running some applications using mobile devices is a challenge, not really a software problem, but being able to preprogram some commonly used functions or other command that require long entries would be very useful.
- A more clean un-installation would help too, some times when remotely accessed computers change very often, it is easy to do a new install but the old installation keeps popping up requesting to finish installation, is not a common problem but there are computers in labs that are rotated frequently and the application is used sporadically and frequently targets different users, mostly for training purposes.
- Ability to set up access to more than one user in a remote location on same computer.
GoToMyPC review
- GoToMyPC allows users to access work computer remotely and securely.
- GoToMyPC allows a user to see if another user is logged into a session.
- GoToMyPC provided great options with adjusting settings to fit the user's needs.
- The ability to make a full screen on the remote computer. If this feature is enabled I think it will be a great asset.
The key questions that are asked during the selection process is:
1. Will this product allow for a secure remote connection?
2. Will this product allow our users to complete a task remotely?
3. How often is this software updated?