Skip to main content
TrustRadius
GoToMyPC

GoToMyPC

Overview

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Read more
Recent Reviews

GoToMyPC is the best!

10 out of 10
January 30, 2024
When I cannot be in the office, I can access my files from my phone, ipad, or home computer. Keeps me on top of my workload and alleviates …
Continue reading

KEEPS ME CONNECTED !

10 out of 10
August 17, 2023
Incentivized
We currently use GOTOMYPC for all of our outside sales personnel and adminastration. We have great confidence in GOTOMYPC at any time of …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (72)
    9.6
    96%
  • Remote management of servers & workstations (46)
    9.0
    90%
  • Screen sharing (58)
    9.0
    90%
  • File transfer (69)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is GoToMyPC?

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

42 people also want pricing

Alternatives Pricing

What is RemotePC?

RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via…

What is SolarWinds Dameware Remote Support (DRS)?

DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile…

Return to navigation

Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

9
Avg 8.3
Return to navigation

Product Details

What is GoToMyPC?

REMOTE ACCESS THAT HAS BEEN OPERATING FOR 20+ YEARS.
GoToMyPC is designed to drive productivity and flexibility.

1. To Install GoToMyPC
An account can be created anywhere, but for GoToMyPC Personal or Pro, it must be set up physically present at the Mac or PC to access remotely. For GoToMyPC Corporate, the user can set up an account from anywhere without needing to be physically present at the PC to access remotely.

2. Connect From Another Device
On the other computer, log in at www.gotomypc.com. Press Connect and the desktop will appear.

3. Work Like Normal
Users can now access files, applications and a network as they were sitting right in front of a computer.

GoToMyPC Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

GoToMyPC Video

GoToMyPC Key Features

GoToMyPC Competitors

GoToMyPC Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

GoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.

TeamViewer, AnyDesk, and RemotePC are common alternatives for GoToMyPC.

Reviewers rate Session record highest, with a score of 10.

The most common users of GoToMyPC are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(130)

Attribute Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
I use GoToMyPC to access my work desktop from home. It saves me from having to go into the office every day and eliminates the potential for a lot of interruptions while trying to complete sensitive tasks. GoToMyPC also allows me to login remotely and look up information on demand to give answers to questions real-time. It's nice to be able to provide answers instead of the "I'll look it up next time I'm at the office" answer.
  • Feel Confident of the security level to protect the data
  • Allows complete access to my desktop applications and printing capability
  • Help section has a lot of answers!
  • Still trying to figure out the resolution - the app screens are magnified sometimes so it's difficult to see some of the options.
  • I'm new to GoToMyPC so I'm sure a lot of my issues are lack of knowledge
Easy to use, very easy to setup and provides instant access from my laptop and phone! I've been able to bring my laptop to meetings and access my desktop to provide information and answer questions real-time instead of excusing myself to run back to my office to look up data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use GoToMyPC to login remotely from the office to the store location. We use it to update inventory, troubleshoot problems that the on- site staff is having, and manage software updates remotely.
  • Remote printing
  • Quick troubleshooting access
  • File transfers
  • File transfer can be hard because you are dragging and dropping. It doesn't work sometimes
  • Lower Pricing for small businesses
We have used other remote software packages. The print functionality with GoToMyPC is better than any other software we have used. The problem was that the file print settings would get messed up with the remote PC login and would not resolve. With GoToMyPC we have not experienced any issues with printing document, labels, receipts. It works very well.
Daniel Foucachon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC has been an easy solution for two very important tasks in my business:

  1. Helping remote workers who are technically challenged, in particularly senior employees who have incredible knowledge and skills, but technically challenged on basic computer issues.
  2. Remote log-in from my home office on rural internet to my office location on fiber. I regularly log in for retrieval of digital assets, or uploading very large files that would take days on my home rural internet.
Go to my PC has been reliable, fast, and flexible. Unlike some programs that rely on a browser, or face login issues, GoToMyPC is always running when I need it. It even allows me to do a remote reboot! I reboot, it kicks my out for a few min, and I can re-connect at login-screen. Amazing.

I have used it across town during blizzards, and from my home in the US to workers in France. I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful.
  • Reliable connection
  • Ability to reboot remotely
  • Easy setup and maintenance - "install and forget" until you need it.
  • Price is on the high side
  • Remote mouse view is sketch
I highly recommend GoToMyPC if you need to more than a mere data access, but need to virtually be sitting in front of a remote computer. The ability for the user on the other end to watch your actions is also very helpful.
November 28, 2022

Twenty Years and Counting

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I need to be able to reach my desktop when I'm not in the office. It allows me to work from anywhere - which I do. Being able to pull files from our office computers and distribute them as necessary to our estimator wherever he is at the moment is important when all our work is done off the premises. We are too small to need a server or any pricey software/hardware solutions when a simple solution like GoToMyPC lets us access the files, including construction drawings, at any time. A cloud based solution is not as fast as using my office desktop even though we back up to Office 365. I keep the files we are currently using in a folders on my desktop and they are easy to find.

During the COVID-19 pandemic, I have been able to work at home and stay safe. But I am also able to access our estimator's computer directly to download plans and leave note directly on his desktop because his computers at his homes are also running GoToMyPC.

I've been using GoToMyPC since I first discovered it over 20 years ago when we were still using dial up & before 'drag & drop" was available - it worked well then, and it's gotten better all the time.
  • Let's me work from my actual office computer's desktop
  • Transfers large files from one computer to another - fast
  • Let's me access our other remote computers within my first remote access so I don't have to go back and forth between logins.
  • A voice or video feature might be nice on occasion
  • Printing doesn't work on all of my remote computers
  • Mostly happy with everything
If you work away from an office computer, it's the best way to work away from it because you are actually working on it and not just files you've transfered to another machine.
If you work on an ipad, it's not always the best unless you have a keyboard.
I can use it on my phone for quick references or to email a file from my office computer, but it's not the greatest way to use the service. Just a stopgap. I usually carry a Surface that works great for remomte work, but sometimes I only have my phone. At least I have access, but using the screen "mouse" on my phone is a pain.
If you carry a laptop with you and it's your main work computer, you wouldn't need this service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When I need to travel away from my office to another location, I still need to be able to process the difficult payroll clients. GoToMyPC allows me to fulfill my job easily. I need the capability of using this software. I have tried others but this is the best!!!
  • I can access the computer that I need.
  • I have been able to access either of my 3 computers.
  • I can print to my office computer or another printer.
  • I would appreciate it if the price were lower.
When I leave the office and go home or on a business trip, GoToMyPC is my companion to getting work done.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use GoToMyPC to remotely access my desktop at the office when I travel. This keeps documents and records secure since they never actually leave the protected environment of the office. It is quick, easy to use, and is an intuitive learning curve.
  • Easy to learn how to use.
  • Simple billing plan.
  • Flexible when I need them to be.
  • Re-establishing connection when on a weak wi-fi (hotel?) is troublesome.
  • Sharing account access is odd.
  • Is there an Orientation video for users new to GoToMyPC? There was not one when I signed up.
Excellent for secure and safe access. Works very well in both VPN-protected and regular wi-fi environments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small organization and without GoToMyPC none of us would be able to go on vacation or take days off.
  • Connect me to my office
  • Very easy to use
  • Excellent file transfer
  • Remote printing
  • I have not run across anything I think needs fixing
GoToMyPC is great for me because I am able to travel and was able to attend events with my son growing up that I would not have been able too had I not had the luxury to login to my office CPU.
January 24, 2022

When I Go To My PC I....

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am able to access important workstations by using GoToMyPC. When trouble-shooting problems it is invaluable that I can literally see the issue my staff experiences. By both being able to see the desktops/applications we cut through to dealing with the issue at hand. It saves me time, money, and the HASSLE of "envisioning" what we are discussing or meeting about. GoToMyPC creates an immediate common reality with my staff.
  • Speed between computers is fast.
  • Allowing login information to be saved saves me time and hassle (I'm all about that).
  • I wish the PC I'm viewing's screen was larger. My laptop is 17" but using GoToMyPC cuts a narrow around the computer screen I'm viewing, and I'm constantly moving multiple windows to work and see them all.
  • It's pretty spendy. Remote workers are ever more the norm, but at nearly $1000 a year per user, I don't think we can justify the time savings - particularly when Google Meeting or Zoom or Facebook meeting are available.
The user has to be very comfortable with the concept of logging in and using the other desktop (and its printers). It is not as user-friendly (although I don't find it user-unfriendly) as other options - and certainly less expensive. I'd LOVE to offer it to all of my staff so they can work a modified schedule from home without missing out on the tools (printers, hard drives, files, etc.).
Score 9 out of 10
Vetted Review
Verified User
I use GoToMyPC to connect to my office from home or on the road. Yes, there are other programs that allow you to connect remotely, but none are as full-featured GoToMyPC. I particularly appreciate the custom scaling you can make to screen size and the ability to remotely print to an actual printer. The program is robust and I have never had a problem with it, although it took them forever to remove the popup for Bitdefender antivirus. I could not make it go away no matter what I did. But on a functionality scale, it is nearly perfect.
  • remote printing
  • completely scalable screen size
  • smooth dual screen usage.
  • Popups for additional services or products that are hard to get rid of
  • inability to scroll to the bottom of a screen when not using [the] actual size and the target monitor is a vertical display
Well suited to remote access anywhere. I tried to use it from my cell phone and it works but the screen is so small it is unusable. Computer to computer is unmatched.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use GoToMyPC when I am working from my home office and need to access programs or files that are kept on my client's computer. This allows me to work on projects in an efficient time frame that allows me to work during the pandemic and stay healthy.
  • Connecting me to desktop files
  • Allows me to switch between screens
  • Easy to cut and paste information from a desktop document to a cloud document
  • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
  • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
  • Easier way to print documents to printers not connected to the computer being accessed.
GoToMyPC is well suited on working on projects that have firm software that is not installed on multiple computers. The convenience of being able to access programs while not having to be in the office is a great benefit. I specifically use this feature for working on financial documents prior to Board Meetings. I am able to access the finance program from my home office, complete and distribute financial documents well in advance of a board meeting.
I find it harder to work on design projects utilizing GoToMyPC due to the lag time during the design process. I have learned to work around the issue, and find that I will schedule design work while I am in the office and minimize the amount of time I work on these projects from my home office. All in all, it is worth the time I spend working on design projects from home if that means I have billable hours.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC works consistently well and is my favorite remoting software. Until they mess it up somehow I'll be using it for accessing work computers from home. The cost keeps me from adding more than 2 computers at the moment. It's especially useful for doing maintenance on work computers or printing orders from home.
  • connects well
  • remembers login info
  • notifies when connection bad and keeps working best it can
  • i can't add more computers because it costs nearly $800 for only 2 computers
  • account and settings are hard to navigate but please don't mess them up further with site redo
Well suited to remoting into work from home. Less appropriate for people who don't have $800 a year for only 2 computers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Some of our employees work completely remotely accessing the company server through GoToMyPC. Some of us use it to check-in after hours. The reliability and speed of the connection have always been exceptional. Couldn't complain at all.
  • Connection speed was always good.
  • Reliability. We rarely had an occasion where GoToMyPc didn't connect.
  • Customer support has always been prompt and thorough.
February 04, 2021

Happy customer

Score 10 out of 10
Vetted Review
Verified User
GoToMyPC is used by me to access my law practice PC when I am away from my office.
It is invaluable to me as it enables me to access all of my files, client information and folders that otherwise not be available to me while out of the office.
It is a business expense that I don't mind paying; it is very valuable to my practice.
  • Access my desk computer while away from the office
  • Reasonable expense given the benefit
  • Secure connection gives me confidence
  • Bigger fonts/ screen viewing
  • Training session/ video for new user
  • Simpler login process
Accessing office computer while out of office = pro
when I don't have my laptop with me out of office = con
Betty Ann Sharp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use GoToMyPC in two ways. First, when we are out of the store and an employee has a question, we are quickly able to go login to help with any issue. Second, because we are not open every day because of COVID, we are able to access our databases remotely and answer customer questions as quickly as if we were open.
  • Security
  • Easy to access
  • Rarely unavailable
  • The GoToMyPC printer— it does not seem to work smoothly.
Having this as a tool has helped my business. Perhaps you can offer a tiered billing for small businesses who are struggling in this economy?
November 07, 2020

Good Remote Access

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I login to remote computers to review accounting and other reporting needs, help solve problems, and stay in contact.
I am very pleased with the speed of connection and the ease of logging in offered by GoToMyPC. This service is a great tool for remote computer connecting. I would recommend it. Glad I have this software.
  • Easy setup and connectivity
  • Good support if there is an issue with software
  • Reasonable price
  • I really have no complaints
  • Does what I use it for well
I am able to be in my office and login to another location to view their computer. I am also able to talk on the phone at the same time and discuss with the client what and why I am doing a task. Lastly, the client can view what I am doing at all times, if they wish.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a highly mobile company working internationally. The need to remotely access our resources in the United States. GoToMyPC allows us to log onto our office desktops from anywhere in the world. Rather than transport our confidential information on a laptop, we can virtually operate right on our office computers.
  • Remote access of information.
  • Remote access of applications.
  • Streamline the login process.
  • Streamline the installation process.
I find that GoToMyPC is a terrific solution when bandwidth is not an issue. Its a bit slow if you have limited bandwidth.
Horacio Carcamo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC is a useful software that had helped us work in the organization remotely. It is mainly used when there is a business trip. The person who is on the trip logs in their computer wherever they are and automatically connects without the need to be experienced in networks or coding. Another example of how this software is used, is for connecting to its peer computer, maybe to fix a problem or just help with a report.
  • Provides a great security while connected. GotoMyPc validates and verifies files and data that goes through your account
  • You can perform your workflow and labor task with flexibility
  • Very cheap monthly fee, for a great service and software.
  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
The software is very useful for connecting remotely to a PC, these cases could be, when traveling abroad and forgot to copy files or data from your computer.

I do not think GoToMyPC is suited for meetings of conference calls. We have tried it and it failed. The execution of a meeting with this software might confuse and can be trouble if using it as a presentation screen.
March 20, 2017

GoToMyPC review

Breece Robertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I manage a team of conservation technologists and planners - a mix of staff and consultants - and we work on "land for people" projects nationwide. Because of the distributed nature of our national organization and of our team, GoToMyPC has been critical in helping us access desktops as needed as we travel around the country. GoToMyPC is very stable and has gotten us out of trouble in live presentations on the road when we didn't have the right information on our laptops. We could easily connect to our desktop using the app and get the information we need. GoToMyPC also works very well to sync data from mobile devices or laptops to desktops. We use it to sync data often.
  • Easy access to data on desktops or shared servers in an office
  • Syncing data between laptops and desktops
  • Running applications off a more powerful desktop/server while in the field
  • Add an auto-data sync option
  • Better screen resolution
GoToMyPC is well suited for distributed teams who work out of the office and need to connect back to get critical information. It is a good way for offsite workers to connect into the office.
Patrick Cook | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPc is being used by the IT department for remote troubleshooting of issues within the company. The developers are also using GoToMyPc to assist the sales department with application specific troubles.
  • I use this on my work laptop, this enables me to never take my laptop home with me. I can connect to my work laptop from home, and work as if I am sitting at my desk by accessing network file shares and even print to the office printer.
  • I have used other products for remote access, but GoToMyPc is by far the best for performance and ease of use. You notice virtually no machine performance when connecting remotely, unlike other products that at time can cause your machine to feel some performance lag.
  • File Transfers are as easy as a few clicks. It's quick and simple, very user friendly.
It is well suited in an environment where you have several PCs that you access daily and they are spread out over several locations. Or any type of support environment. Every IT department should be using a tool like GoToMyPC, it will make every technician more efficient and will even simplify the support process for your end users.
Luciano Herrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
GoToMyPC is used to support users of a student records management database; for people involved in the registration and PEIMS reporting process, across all charter school districts under the Student Alternatives Program Inc., umbrella. It basically gives me the power to manage the database on each of the 8 campuses located as far as Lubbock, El Paso, McAllen and Laredo. It helps with eliminating frequent traveling and allowing me to remotely program training sessions too.
  • Works seamlessly in different networks regardless of the network security and normal protection software used in the education field, as content filters and Firewalls.
  • The ability of transferring files between computer and having full control of the resources at the host receiving side is a great plus.
  • The ease of installation and activation is one of the more appreciated features, mainly because does not require a high level of expertise, pretty straightforward.
  • The platform is really secure and connection problems or slow connections are non-existent.
  • Running some applications using mobile devices is a challenge, not really a software problem, but being able to preprogram some commonly used functions or other command that require long entries would be very useful.
  • A more clean un-installation would help too, some times when remotely accessed computers change very often, it is easy to do a new install but the old installation keeps popping up requesting to finish installation, is not a common problem but there are computers in labs that are rotated frequently and the application is used sporadically and frequently targets different users, mostly for training purposes.
  • Ability to set up access to more than one user in a remote location on same computer.
For one-to one training sessions it is the most appropriate. GoToMyPC is also well suited for a network where security is a key factor, where firewalls, content filters and other security features are activated. It is also well suited for non-technical users.
November 06, 2015

GoToMyPC review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use GoToMyPC for supervisors and assigned admin staff to have access to their work computer remotely from home. This affords them the opportunity to work remotely as if they were in the office.
  • GoToMyPC allows users to access work computer remotely and securely.
  • GoToMyPC allows a user to see if another user is logged into a session.
  • GoToMyPC provided great options with adjusting settings to fit the user's needs.
  • The ability to make a full screen on the remote computer. If this feature is enabled I think it will be a great asset.

The key questions that are asked during the selection process is:

1. Will this product allow for a secure remote connection?

2. Will this product allow our users to complete a task remotely?

3. How often is this software updated?

Return to navigation